Saying hello
- Felix
Good morning, Mr Schneider! It’s Felix, your companion on the phone. I’m an artificial intelligence. Do you have a few minutes for me?
- Mr Schneider
Oh, Felix! Yes, I always have time for you.
Your companion on the phone
A call that does you good.
Felix calls you regularly, listens and passes your feedback on to your home-care service. No app and no technology – just your phone.
- First month free
- cancel monthly
- Data stored in the EU
In partnership with Pflegeunion
Felix is calling …
Tuesday, 10:30 am
Felix
Hello Mrs Müller, it’s Felix. How are you today?
Mrs Müller
Not bad, thank you. My knee has been twinging since yesterday, though.
Felix
I’m sorry to hear that. Shall I pass that on to your home-care service?
Felix is an AI – and says so.
The gap
Between two care visits, it’s often quiet.
The carers come, help – and have to move on. After that, many people are on their own. Small things go unsaid: a new pain, annoyance about a visit time, a worry. They never reach the home-care service.
Felix closes this gap.
Felix calls between visits, asks how you are and listens. Whatever matters to you, Felix passes on to your home-care service – if you want that. That way, a small thing doesn’t turn into a big problem.
A week with Felix
- Monday: Care visit
- Tuesday: Call from Felix
- Wednesday: Care visit
- Thursday: Call from Felix
- Friday: Care visit
- Saturday: Call from Felix
- Sunday: Call from Felix
Example: Felix calls on the days when nobody comes round.
What Felix sounds like
Friendly, patient and always honest.
Felix speaks calmly and clearly and gives you time. Here are three short extracts from typical conversations.
How are you?
- Felix
How did you sleep last night, Mrs Yılmaz?
- Mrs Yılmaz
Not so well. I’m worried about my grandson.
- Felix
I understand. Would you like to tell me what’s on your mind?
Feedback on your care
- Felix
Were you happy with your home-care service this week?
- Mrs Müller
Mostly, yes. But in the mornings they often come very late.
- Felix
Thank you for telling me. May I pass that on to your home-care service?
- Mrs Müller
Yes, please do.
In three steps
It’s that simple
Book
You fill in a short form – for yourself or for a relative. It takes about two minutes.
Felix calls
At the time you choose, the phone rings. Felix has a chat with you and asks how you are. Landline or mobile – both work.
Your feedback gets through
Whatever matters to you, Felix passes on to your home-care service. You decide what gets passed on.
What Felix offers
Good for you. Reassuring for your family.
For you
- A friendly chat, even on quiet days
- Someone regularly asks how you are
- A chance to get worries and annoyances off your chest
- Your wishes reach your home-care service
- No app, no technology – just your phone
For families
- Peace of mind that someone calls regularly
- Problems with care are spotted sooner
- Better care thanks to honest feedback
- A short update for you if you’d like one – only with your relative’s consent
- Booked for your mother or father in two minutes
Trust
Safe, honest and with clear limits.
GDPR-compliant data protection
We only process what is needed for the calls. You can have your data deleted at any time.
Servers in the EU
Your data is stored and processed in the European Union.
We never sell data
Your data belongs to you. We don’t sell it and we don’t use it for advertising.
Felix is open about being an AI
Felix is not a person and never pretends to be one. Felix says so at the start of every call.
No emergency service, no medical advice
Felix does not replace an emergency service or medical advice. In an emergency, please call 112 straight away.
Price
A fair price. No catch.
One price for everything. No set-up fee, no hidden costs.
Questions & answers
What people often ask us
Is Felix a real person?
No. Felix is an artificial intelligence (AI) – a computer program that can talk and listen. Felix says this openly at the start of every call. Behind Felix is a team in Düsseldorf that you can reach at any time.
Does Felix work with my landline?
Yes. Felix calls like anyone else – on your landline or your mobile. You don’t need the internet, an app or a smartphone.
Can a relative book Felix for me?
Yes, of course. Many sons and daughters book Felix for their parents. The only important thing is that the person being called agrees. Felix checks again on the first call.
What happens in an emergency?
Felix is not an emergency service. In an emergency, please call 112 straight away. If Felix notices during a call that you’re feeling very unwell, Felix will advise you to call 112 or your home-care service.
Ready for your first call?
Book Felix in two minutes. The first month is free – and you can cancel at any time.
First month free · cancel monthly · Data stored in the EU