How it works
From the first click to the first call
Felix is really simple. All you need is a phone – landline or mobile. We take care of everything else.
Step by step
You book
In the form, you tell us who Felix should call, their phone number, a good time of day and how often Felix should call. You can also book for a relative.
We confirm
If you’ve given us an email address, you’ll get a confirmation by email. Felix makes the first call within two working days.
The first conversation
On the first call, Felix says hello and is open about being an AI. Felix asks whether you’re happy to go ahead and gets to know you a little.
Regular calls
After that, Felix calls as often as you like – always in the time window you chose.
Your feedback gets through
Felix sums up what matters to you in a few words and passes it on to your home-care service. But only if you agree.
What Felix talks about
Felix doesn’t follow a fixed script. Felix follows your lead. Typical questions are:
You’re in charge of the conversation. If there’s something you’d rather not talk about, just say so.
- Felix
How are you today? How did you sleep?
- Felix
Are you in any pain, or do you feel different from usual?
- Felix
How was the last visit from your home-care service?
- Felix
Is there anything that could be better?
- Felix
What are your plans for the rest of the day? What made you happy?
How long does a call last?
about 5–10 minutes
If you’re short of time, just say so – and Felix will keep it brief. And if you feel like a good chat, Felix is happy to listen a little longer.
You decide how often Felix calls
When you book, choose how often and at what time of day. You can change both at any time.
Every day
A short chat every day. Nice if you spend a lot of time on your own.
Several times a week
For example on Mondays, Wednesdays and Fridays.
Once a week
One regular call a week, for example every Tuesday.
What time of day?
- Mornings · 9 am to 12 pm
- Afternoons · 2 pm to 5 pm
- Evenings · 5 pm to 7 pm
What happens to your feedback
- After each call, Felix writes a short summary.
- Only what you agree to goes to your home-care service. Felix always asks first.
- That way, your home-care service can act early – for example by changing a visit time or checking on your knee at the next visit.
- Anything personal you tell Felix stays between you.
Pause or cancel – at any time
Going away or in hospital? We’ll simply pause the calls. And if you no longer want Felix, you can cancel at the end of the month – by email, by phone or through our contact form.
Would you like to get to know Felix?
The first month is free. There’s no risk for you.
First month free · cancel monthly · Data stored in the EU